When challenges present themselves it’s important to recognise the value of choosing a flooring specialist dedicated to providing the right outcome for the customer. We want to express our thanks and gratitude to Simon Waterhouse at Floorstore Leeds for his advice, experience and expertise. Simon displayed an unwavering commitment to ensure the quality of our chosen flooring would not be compromised despite issues identified with the condition of the builders screen prior to the installation of our Amticoflooring at our new build home. We remain indebted to Simon for acting with our best interests at heart for refusing to accept assurances provided by the builder regarding the suitability of the sub floor. Working with Simon, the builder and their Customer Relations Team we were able to find an acceptable and cost effective solution to remedy the issues highlighted to us by the Floorstore. This Company have a reputation for attention to detail, not taking short cuts, using quality products and instructing the best possible fitters to ensure the long term viability, durability and performance of the chosen floor. We understand now how important these values are as we are delighted with the outcome of our installation and endorses why we were right to place our business with the Floorstore Leeds. The standard of fitting of our Amtico floor provided by Ian Clark was exacting, totally professional and left us with a wow feeling. Thanks again to Simon and Ian from two very satisfied customers who would not hesitate to recommend Floorstore Leeds based on our experience.