Floorstore Reviews

Name: Floorstore
Rating: 4.84

4.8 Rating 234 Reviews

97 %

of reviewers recommend Floorstore

Company Reviews

Metrics

Info

4.8

Based on 234 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Floorstore:

Floorstore, widely recognised as one of the UK’s leading flooring suppliers.

Established in Leeds since 1961 we are a family run business constantly striving to introduce new products sourced from all over the world, offering us a leading edge against our competitors, in all aspects of the floor covering market.

Here we pride ourselves on offering the highest quality products at the best prices, fitting and delivering throughout the UK on a daily basis, with our sales team sharing over 150 years of collective knowledge in the flooring sector.

Our awardwining showrooms are seen to be a leading light in developing flooring’s tailored to the customer’s requirements. Come visit us and explore our vast range, or call and speak to a friendly advisors.

Visit Website

Phone:

0113 831 4310

Email:

sales@floorstoregroup.co.uk

Floorstore 5 star review on 15th January 2022

Charlotte Hunter

Floorstore 4 star review on 24th August 2021

Mrs Rebecca Richardson

Floorstore 5 star review on 13th July 2019

Mr Clark

Floorstore 5 star review on 12th July 2019

Jane Thompson Interiors

Floorstore 5 star review on 9th February 2019

Mr Paul Hiscoe

Floorstore 5 star review on 22nd September 2018

Mr & Mrs Endicott

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve bought several carpets from Floorstore and been very pleased. This time Mike was really helpful, great customer service! Thanks”

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Posted 2 months ago

Hi Jenny Thanks for the review. Glad to hear Mike was able to help you find the right carpet. Regards Liz

Posted 2 months ago

“Very good product range and excellent customer service.”

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Posted 4 months ago

Hi Sam Thanks for the review. Glad to hear you were pleased with the service you received. Regards Liz

Posted 3 months ago

“Excellent advice and service from Stuart. I really appreciated the time he took, to go through the different flooring options. No pressure selling and felt totally at ease. Would highly recommend.”

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Posted 4 months ago

Hi Geraldine Thanks for the review, it's greatly appreciated. Glad to hear Stuart was on hand to help. Regards Liz

Posted 3 months ago

“Stuart in the Leeds roseville road store was very knowledgeable and helpful and is a credit to floor store Many thanks Paul gray”

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Posted 4 months ago

Hi Paul Thanks for taking the time to leave us a review. I'm pleased to hear Stuart was able to help you. Regards Liz

Posted 3 months ago

“Very helpful and knowledgeable staff, never pushed just to get a sale just let us browse the store and helped when we needed it.”

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Posted 4 months ago

Hi Mark Thanks for the review, glad we were able to help. Regards Liz

Posted 3 months ago

“We came to Wakefield Floorstore as the previous carpet store we went into gave us some terrible customer service. The team at the Floorstore were really good, informative and gave us the information we asked for and the space for us to make decisions [without crowding, or pressuring us]. Scott, who we initially delt with when we first came in, was great, and we sought him out when we came in later to purchase. We helped us put our order together and organised a fitter to fulfil the order.”

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Posted 6 months ago

“Scott was so helpful and went above and beyond to get us booked in quickly and helped us to find the flooring that was in stock. First time buying from Floorstore at Wakefield but we will definitely be back. Thank you.”

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Posted 6 months ago

Thank you for your feedback, Glad we could help

Posted 6 months ago

“Stuart and Mike were excellent and made our purchase extremely easy!”

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Posted 7 months ago

Thank you for your review, i will pass this information onto the store.

Posted 6 months ago

“Excellent service in Leeds from Stuart.”

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Posted 7 months ago

Thank you for feedback I will be sure to pass this onto Stuart

Posted 6 months ago

“Mike at the Roosevelt Road store was super helpful and spent lots of time explaining the pros and cons of the different flooring options to us. Overall a great service which I’d highly recommend to anyone who’s not entirely sure of what they’re after.”

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Posted 8 months ago

Thank you for feedback. We will pass this information onto the store

Posted 7 months ago

“Excellent service from matt and John just brilliant”

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Posted 8 months ago

Hi Steve Thanks for the review. We'll share your feedback with Matt and John. Thanks Again! Best at Flooring

Posted 8 months ago

“Colin was amazing and took great care of me. Really happy I came here”

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Posted 10 months ago

Thank you for your review , I will pass your feedback onto Colin

Posted 9 months ago

“Stuart was so helpful, a great experience looking for our perfect floor and he was so knowledgeable at suggesting options! Lovely and friendly!”

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Posted 10 months ago

Thank you so much for giving Floorstore a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us.

Posted 10 months ago

“Really helpful and knowledgeable- thank you!”

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Posted 11 months ago

Thank you so much for taking the time to leave us feedback.

Posted 10 months ago

“Stuart was very helpful!”

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Posted 11 months ago

Thank you for your review, I will pass this onto Stuart

Posted 11 months ago

“Got a quote from Stuart and he couldn't be more helpful.”

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Posted 11 months ago

Thank you so much for taking the time to leave us feedback

Posted 11 months ago

“Exceptional service - didn’t know what flooring or colour I wanted but quickly found the product I want with a very friendly service”

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Posted 1 year ago

Thank you so much for taking the time to leave us feedback

Posted 1 year ago

“Needed a full house done A wide variety of floor coverings for every room to choose from Friendly staff not pushy A special thanks to John for his help and input”

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Posted 1 year ago

Thank you so much for taking the time to leave us feedback

Posted 1 year ago

“Stuart was amazing and was always on hand to help answer any questions we had. He was knowledgeable of the products we were interested in and was patient when sorting out a quote.”

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Posted 1 year ago

Thank you for your feedback I will pass this onto Stuart

Posted 1 year ago

“Brilliant service and advice”

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Posted 1 year ago

Thank you for your feedback

Posted 1 year ago

Floorstore is rated 4.8 based on 234 reviews