MY experience with Flloorstore has been very dissapointing. The customer service was poor. Members of staff, not welcoming, I was sold a product I didnt request which was more expensive. Generaaly not happy. However, rhe fitter Peter was very professional, he was understanding to the fact that the store messed up, and was helpful in getting the work done asap. The work he carried out was to a high standard, and I would suggest to anyone who is getting a floor fitted to request for Peter. The reason for this is that other fitters from the floor store , do not takecare not to damage your woodwork or alarm wires. Further expense that I wasnt expecting. To end on a.positive note, the products they sell are of good quality.