"The overall shopping experience with Floorstore was a pleasure from start to finish. They have a broad range of flooring options in their huge showrooms and the staff were helpful and knowledgeable, without being pushy. We received some excellent advice, with options for our consideration on both wooden and carpet options, with each item coming with a detailed product knowledge so we could make an informed decision based on everyday use, maintenance and budget.
All liaison with the team, specifically Liam, was a pleasure with our needs always front of mind, with absolutely no hard sell or pushy sales tactics. Despite being a potentially challenging customer, based on some changes to our specification, these were accommodated swiftly and courteously and I was delighted to confirm our full order through one single supplier that exceeded our expectations.
Delivery and installation was also done at a time to suit us, making the whole experience as easy as possible for us."
(Floorstore, Wakefield) -
Posted 6 months ago