RESEARCH PROCESS: We began the process of communicating with Flooret in early November of 2021. I'm a researcher when it comes to making a big purchase, so I had a lot of questions. All of the chat conversations I had with staff were very helpful. I ordered floor samples to check out, and they came very quickly. The packaging of the samples was very nice. We got samples in the Signature, Base, and Craftsman lines. The samples we received for the Catura and Raeburn looked indistinguishable in color. We found the Soho to be very yellow, and Kingswood competed with our existing wood accents too much. My husband was leaning towards the Craftsman line, but there were no pictures of it installed and no reviews. We ended up going with that line somewhat out of necessity, as the Nakan color we liked was not available in Base at the time, and I did not like the deep bevels of the wider boards. ORDER PROCESS: When we placed our order for 44 boxes (~884 sq ft) on November 15, the flooring showed it was a preorder. We had a target date to hit, so I was worried about not having the proper time to install the floor. I chatted with customer service about it and received a very helpful call that provided me with details I didn't previously know about the warehouse location and estimated shipping time to my location. We received the flooring December 3, but our order was short 5 boxes. We received those boxes December 9. INSTALL PROCESS: My only other experience with installing vinyl was cheap, flimsy boards from a local discount store. The way Flooret boards sound when they click into each other is a very clear indicator they're seated properly. The quality of the connection feels very good. We did notice that sometimes the boards would gap slightly as we went down the line, but usually tapping in the next row tightened it up. Sometimes there were slight gaps that never seemed to fully close up, usually angled on the short end of the board. Fingers crossed those don't gap worse with time. I'll be monitoring them and be sure to update my review if I notice them. We had to work backwards a couple times and did not find it overly difficult. We also noticed that we had very little waste thanks to the narrower boards, which was great. ABOUT NAKAN CRAFTSMAN SPECIFICALLY: I absolutely love the look of the Craftsman line. Unlike the 6" x 48" Base line, which is more typical vinyl dimensions, these do not immediately register as vinyl since the width and length is more akin to real wood. The color of Nakan is a very nice neutral wood, and only maybe 3-4 boards have really obvious grain/eye patterns that we had to be careful about repeating. Probably due to the narrower boards as well, we felt like we had a lot of different board patterns to pick from.