F&H came up with a beautiful design for our small london garden which allows us to use the outdoors area all year round. The designer understood exactly what I wanted and it was certainly delivered with some excellent ideas. The plants are exactly what I was looking for and the Mediterranean tropical feel of the garden brings a smile to my face every day. The workers on the ground were polite, pleasant, and hardworking. The only downside was the lack of communication at times (hence the 4 star review rather than 5) and the requests for money before the last stage of the job was complete. The money requested was not a major issue but was certainly a bit awkward as there were some errors. On the communication front, it would go quiet from time to time and we would almost have to act as liaisons between the workmen, suppliers, deliveries on the ground and the designer. I also felt we could have been updated on progress now and again, especially since there were significant delays in the project due to supply issues, but it all worked out in the end. The supply issues meant on occasion workmen were sitting in our garden twiddling their thumbs and I sadly didn’t get to enjoy my garden for a good chunk of the summer. Due to some minor errors along the way, we had to make sure we were really on top of the snagging list (which is essential on any job), but they came back and covered everything on our list and sorted out any outstanding issues without any fuss. One other niggle is the built in bench with cushion storage we had installed - sadly it is not as practical as I had hoped. It’s too high to sit on comfortably and not a great space for cushion storage as they do get wet and dirty. Apart from that everything else in our garden has turned out much better than expected and I am enjoying my garden thanks to this September heatwave. Now let’s see if the bbq/outdoor kitchen withstands the winter and is as useable all year round as we had hoped. Overall, we are very pleased and I would recommend F&H.