I can't speak highly enough of the service we have received from Lilly Jones, she went above and beyond in sorting and arranging out holiday to Orlando. I'm still here as I write this. We travelled premium with Virgin Atlantic which was an amazing experience. We are currently staying at the Clarion Inn Universal, it's a small hotel not usually published as one of the best ...but trust me this is a brilliant hotel. Immaculate ,,, clean ...quiet ...great facilities ...perfect location opposite Universal and next to the Premium Outlets 5 mins from International drive. Rooms are excellent I honestly can't fault it and I've been to Florida a few times before. I would highly reccomend Florida Masters for the reasons above and my dealings with Lilly Jones have been nothing but excellent. Thanks Lilly we will be booking with you again, in fact , we already have !!!! Thanks a million Ian Lucas.