My rep lilly jones provided excellent service. She was always on hand to answer any questions, always did an extensive search to find us our best deals on hotels. As our holiday was our honeymoon when a flight cancellation came in for a cheap upgrade from another holiday she phoned us first and gave us first refusal. It gave the whole process a personal touch, which was much appreciated. We have used Florida masters and the services of lilly jones before and would not hesitate to recommend and use again. Give lilly a call and see what deal she can do for you?? 5 star service !!