Neal &
ZERO STAR REVIEW wouldnt let me do it but really should be ZERO STARS! Booked in December 2018 to fly out for Christmas 21st December 2019. Worst mistake of our lives. All smiles when taking nearly £17,000 but 3 week before flying out was told that there was a schedule change to flights. When checking with the airline they hadn't even been booked. Paid extra for a named villa, ended up with a different villa that was in poor repair. Numerous emails and telephone messages left to Josh Boer (admin manager) totally ignored even tried Lawson Campbell who quite happily sold us the dream and was told it had nothing to do with him. Got a contact of a supervisor Lee Davy, again doesn't return calls or emails. Took a different route by contacting the owners Jon Bailey and Daniel Anderson again fobbed off and ignored. The only saving grace was Alasdair Nadar (this guy deserves a 5* review for himself) returned all of our calls and 4 days before flying managed to get everything sorted albeit we had to fly on a different day accept a different airport and ended up in a different villa. Absolutely disgusted with this company please do not put yourselves through what we had to endure. All in all best part of 90-100 emails ignored, numerous telephone messages plus messages on linkedin (to Jon Bailey). The Neal and Page Families
1 year ago
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Florida Masters has a 4.33 average rating from 176 reviews

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