I have ordered some clothes at the beginning of March and after couple of hours decided to cancel my order. At first everything was good and they said that it is absolutely ok because it is less than 24 hours after order. Then interesting things started to happen. You are supposed to see your correspondence with support under “My questions” but it was empty there and they wanted me to answer question if I want discount for next time if I keep my order. No way to answer. I tried their chat and was thrown out of there with comment “write email”. I wrote many times, no result. Now they wonder if I want my order to be sent to me despite I was more than clear that I want my money back. They simply don’t react and do everything so that no one would like to get something from them second time. I will go to court for this.
7 years ago
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