I am absolutely appalled at the level of service offered by this company. I specifically ordered the birds of paradise bouquet, with next day delivery. This was intended to be a really special gift for a dear friend, they are her favourite flower which is why I chose that bouquet. I searched for a company that could provide those exact flowers and they accepted my order on Sunday. Four days later they decided they couldn’t meet the order. This was after I’d already had a dialogue with them and received an apology for the delayed processing of the order and an assurance it was now going to be dispatched.