Flower Station Reviews

Name: Flower Station
Address: Rossmore Court, London United Kingdom, London
Rating: 3.26

3.3 Rating 58 Reviews

59 %

of reviewers recommend Flower Station

Company Reviews

Questions

Metrics

3.3

Based on 58 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

442077247525

Email:

info@flowerstation.co.uk

Location:

Rossmore Court, London United Kingdom
London
nw1 6xu

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Flower Station 5 star review on 14th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flower Station is a must-visit for any floral enthusiast. Their arrangements are exquisite and their customer service is impeccable. Whether you're looking for a bouquet for a special occasion or simply to brighten up your home, they have something to suit every taste.”

Helpful Report

Posted 3 months ago

“Stunning flowers! I ordered a bouquet for my friend’s birthday, and they arrived fresh and beautifully arranged. Prompt delivery. Highly recommended!”

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Posted 5 months ago

“Fantastic customer service and freshest flowers”

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Posted 6 months ago

“We received flowers yesterday (11 May 2024), it was clearly way past their sell-by date. Unfortunately our concierge accepted the delivery. What was supposed to be a special surprise on a special day, was completely ruined.”

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Posted 7 months ago

“Flower Station provided excellent customer service, timely delivery, and beautiful, fresh flowers at a reasonable price. Highly recommend for any floral needs!”

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Posted 7 months ago

“I recently purchased a beautiful bouquet from Flower Station, and I couldn't be happier with my experience! The delivery was incredibly quick, and the flowers exceeded my expectations in terms of their beauty and freshness. I would highly recommend Flower Station to anyone looking for quality floral arrangements. Definitely deserving of 5 stars!”

Helpful Report

Posted 7 months ago

“When you buy flowers for someone you ultimately put faith into the florist to create something beautiful, and to follow through on the delivery on time for your loved ones. Flower Station is perhaps the most pathetic, effete florist I’ve ever used, with lacklustre customer service and the laziest delivery system I’ve ever seen. They missed delivery, and made no reattempt to deliver. Despite being out to deliver at 11am, they attempted delivery at 9pm after my recipient had been waiting all day and could no longer wait at home. They have ultimately ruined a special moment for me, and I IMPLORE everyone who reads this review, DO NOT TRUST THIS FLORIST, you will regret it. The ignorance, lack of communication and delusional self belief/ self promotion this company has, is an illusion. In London you have plenty of other capable florist options that can fulfil your order in London. Floristry is such a simple business and THE FLOWER STATION CANNOT DELIVER. THEY WILL RUIN YOUR SPECIAL DAY.”

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Posted 8 months ago

“I found Flower Station by searching on Google for florists that could deliver the same day to my mum in London, as my local florist was unable to deliver on Sunday. The team helped me choose a beautiful bouquet, including all my mum's favourite flowers. When she sent me a picture, it was so beautiful. Thank you, Flower Station, for your amazing service!”

Helpful Report

Posted 8 months ago

“Untrustworthy, feel robbed of £170 as flowers never arrived and refusing to refund. Did not manage to deliver on the nominated day, which was important and the whole thing. Even though after phone calls during the day they reassured they would deliver before 11pm. Recpient stayed home all day, never arrived. Refusing to refund, hard to reach, arguing about giving a store credit/redelivery 3 days after the nominated day. Untrustworthy and poor customer service. Momentum spoilt, no longer interested and them dragging the refund out makes me feel like the whole company is a scam. If you cant provide the service promised, you dont take the money!”

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Posted 9 months ago

“The Flowers gave my dull living room life! Delivery was fast and on time!”

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Posted 10 months ago

“Very happy with flower station services. My order was timely delivered and the flowers were beautiful!”

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Posted 10 months ago

“Great service, and beautiful bouquets! I have used Flower Station for years and they always surprise me with the beauty of their flowers. Highly recommend!”

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Posted 10 months ago

“I ordered flowers for my aunt and uncle from outside the UK so I was a bit unsure of how the service would be, but Flower Station did not disappoint at all! I was notified at every step of the way until my order reached the receiver. The flowers were beautiful and lasted very long. My aunt and uncle were very happy. I received my money's worth! Would recommend Flower Station to everyone!!”

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Posted 10 months ago

“The main shop is open all day and every day & night! 24 hours a day and even on Christmas. Flowers are incredible, best I've seen and decent prices. Highly recommend”

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Posted 10 months ago

“Terrible should have listened to the other reviews. Placed order two weeks ago to be delivered today and they can't even get that right now but getting here till tomorrow so missed birthday and probably dead too. And the bloke on the phone was useless "ummmmm ummm sorry we done all we can not our fault it's DPDs fault" yet but I paid for delivery on a specific date you con men. Don't use them stay well away”

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Posted 1 year ago

“Cannot deliver what they promise. Product did not arrive in time, no communication received and no one reachable through mail or phone. Never again.”

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Posted 2 years ago

“Avoid!! I ordered a large bouquet of flowers from this company costing over £75 shortly after they charged me they Informed me that the flowers they had advertised to buy weren't available, as I wanted a specific bouquet I asked for a refund. That was 12 days ago and I'm still yet to receive my refund. After a few unhelpful sarcastic responses from the company via email they have now resorted to ignoring my emails completely. This company has basically stolen £75 from me.”

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Posted 2 years ago

“Good quality flowers, a large assortment of bouquets.”

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Posted 2 years ago

“Very beautiful , delicate bouquet that gives joy and lifts your spirits. Thank you.”

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Posted 2 years ago

“DREADFUL- Valentine’s Day order was not even attempted to be delivered and then it was cancelled. USELESS COMPANY DO NOT BUY FROM”

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Posted 2 years ago

Flower Station is rated 3.3 based on 58 reviews