I was excited to try this product. My transfers came quickly, unfortunately, there was banding in them. I reached out to customer service, they said it would be a couple days before they could print due to technical issues. When my reprints finally came, but only did they have banding again, but now there were registration issues. I emailed customer service Friday around 1pm to let them know if the issue and request a refund. I did not hear back until I followed up again Tuesday am. I expected them to try to keep a relationship with a new long term customer, but they did not. Myb refund request was granted, I emailed them Shaun, but received no response. I will not use this company again. They reps I met at Impressions were great. So disappointed in this experience.