FM Expressions Reviews

Name: FM Expressions
Address: 401 Taylor Avenue, Gordonsville
Rating: 4.49

4.5 Rating 721 Reviews

87 %

of reviewers recommend FM Expressions

Company Reviews

Metrics

Info

4.5

Based on 721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

8887887133

Location:

401 Taylor Avenue
Gordonsville
22942

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FM Expressions 5 star review on 13th January 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent service, an employee explained the sizing to me as a first time customer and how it works. As for my first order they were not the size I wanted which I had chosen on the website. I received an email back after I reached out and received the size I wanted the second order. The shipment time was amazing and quick. Thank you FM expressions!!”

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“Once you deal with them why would you ever use anyone else? The best in the buisness!”

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“Love them! Great service. Great quality!”

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“AS ALWAAYS, GREAT WORK, GREAT TURN-AROUD TIIME. QUALITY WORK!”

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“The website is pretty easy to use to create sheets based on needs. I like that there are different options for how thick the print is going to be on the shirts.”

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“Great product and customer service”

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“I have been using them for years with nothing bad to say, everything is good quality and applies as it should. Recently I ordered 275 transfers and needed to talk to customer service and they were pleasant and very helpful even though it was 5 minutes to 5pm on Friday they were very helpful and I will be glad to do business with them in the future. The only thing I wish they would do going forward is to trim the transfers squarely for easy of application, all of mine were slightly off taking more time to line up.”

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“I would have given "Excellent" but for a few recent problems. One order was short by 20 or so transfers, but the resaponse from customer support was excellent and replacement transfers were sent out overnight. I do have problems with "Full Color" transfers - color shades tend to be in the lap of the gods no matter how carefully I choose my CMYK. The color pallette on the web site can be misleading in that it shows as available for 1,2,3 color transfers, but that is not the case. Not all colors are available in 3 color artwork.”

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“I continue to see the company improve with ease of ordering and the process of artwork review and quality of product. I just wish the color offerings were better. Particularly offering dark green as an option for more than just 1 color transfers.”

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“thought i was building a relationship with a screen printer but after over $1,000 spent on orders over a year or so, Barry felt it was necessary to make it known i basically call too much.. "As a thank you for your business customer, Here is a put down as a reward!". If there weren't so many issues in quality of prints, shipping methods, pricing structure, etc. I wouldn't have to call in the first place..”

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“FM Expressions transformed my business. Their transfers are flawless, and the customer service feels like a true partnership. Every order is a success, making my work easier and more rewarding.”

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“This was a bad experience for me with FM Expressions. I am a newbie trying to start my print on demand business. FM expressions was the first company I try to take my images and put them on transfer sheets plastisol athletic, it was a circus act trying to get the platasol transfer to adhere to the 100% cotton garment. I call customer service, customer service ask me for videos and pictures I sent them pictures of the problem with the transfer not a hearing to the 100% cotton garment I was told to send back that packet of transfers so l, did. Was my brand logo in white. FM expressions took about a week or two before they shipped out the product back to me. When I received the product three transfers were worked good, and after that the three transfers it was back to the drawing board all over again transfer is not adherent to the t-shirts 100% cotton. I was told by a customer service representative that since I live in a high altitude area Ohio turn my heat press up to 335 for 10 seconds. I was baffled by that because that's not part of the instructions, and I couldn't find that nowhere located on the FM expressions website. For the 4th of July 2024 I went to press t-shirts for family and friends, the whole experience of present t-shirts was a hot mess, and very embarrassing,the plastisol transferred would not adhere to the 100% cotton t-shirts even with my press turned up to 335 for 10 seconds I have I have ordered four sets of 100 equal 400 transfers plastisol athletic formula. And four t-shirts was damaged because the transfer would not adhere to the T-shirts part of it adhere and then part of it didn't creating a hot mess. The t-shirts I use are high quality T-shirts from jiffy Shirts, Bella Canvas,xtra large and also tWo tote bags. I still have the garments for proof. This is very hurtful and frustrating. I have lost money dealing with FM expressions. I choose to express my bad experience with FM expressions so no one else will have to go through what I went through as a new customer with FM expression. I beg to differ that the plastisol formula is 100% plastisol.”

Helpful Report

Lena, we’re so sorry to hear about this experience. We've reached out to you directly to make things right. Please check your inbox for details.

Lena, we’re sorry this has panned out the way it has. Despite numerous conversations and conducting our own wash and press tests with transfers from your run, we were not able to replicate your issues and have issued a refund.

“Ashley is DA BOMBBBBBBBBBBBBBBBBBBBBBB!!!!!!!!!!!!!!! THANK YOU THANK YOU THANK YOU!!!”

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“A few years ago a friend told us about FM. We checked out their website, uploaded our work and placed our order. A couple weeks later we had our artwork and were able to get our shirts complete which in minutes. Don't worry if you need assistance they have a great team standing by to help guide you through any questions you would have. I recommend them to all of our fellow business owners!”

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“Quick shipping & great quality!”

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“Great service and fast turnaround. Will def be using again.”

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“I was pleased with it, and I will be doing some more business with you guys. Thank you and look forward to doing more business with you game over Custom teaser assessor Rees.”

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“Excellent service and quality. Every time I contact customer support they are quick to respond and provide great support. Shipping is fast as well. Will continue to order from FM Expressions”

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“Buyer Beware! 2 weeks and still no transfers! Not to mention we already had cancelled half the order either because they couldn’t do the image or they couldn’t meet the deadline. Most Dtf businesses have your order processed in 1-2 days not 2-3 weeks.”

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“Awesome customer service on helping me through my bad artwork on a full color design. Prints and feels as good as screenprint.”

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“Convenient and accurate every order!”

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FM Expressions is rated 4.5 based on 721 reviews