FM Expressions Reviews - Read 600 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

8887887133

Location:

401 Taylor Avenue

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FM Expressions 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible delays. I have an order that has been in production for 17 days now and has not moved. My invoice says that it ships within two weeks. This seems to be an ongoing issue with their business and every time I hear the same excuse that 'we are trying to rectify the issues' but it never happens. While I understand delays happen (from time to time, not every time) they can't make any guarantees as to when the order will go to print. I give up on this company after my 2nd order and feel that they simply do not care about longevity of a customer. I'll go to Stahl's or elsewhere. I certainly would like to see FM Expressions get their act together. And on a side note FM, if you know their are going to be delays past what you state then it is your job to contact customers and let them know that please.”

Posted 1 month ago

“TERRIBLE EXPERIENCE, WASTED OVER $300 ON THESE LOW QUALITY FULL COLOR TRANSFERS. OURS CAME WITH VISIBLE PRINT LINES AROUND THE EGES, DO NOT ADHERE WELL, AND DO NOT LAST AFTER BEING WASHED. CHEAP IS NOT ALWAYS GOOD.”

Posted 1 month ago

Good afternoon Brandon, Upon reviewing your order here, it looks like you haven't reached out to us to even give us a chance to resolve your concern here. I've sent your information over to our support team and they'll be in touch soon. Thanks again for the feedback!

Posted 1 month ago

“Was basically told I was a liar and a cheat by customer service representative Rachel after submitting my design. A design approved by my customer that never should have been an issue. It was for 1 singular image to be applied to 1 singular garment per sheet. Do not order from this company and their terrible customer service.”

Posted 1 month ago

Good afternoon Christina, Unfortunately our single image programs are unable to have ganged images on the sheet. After reviewing your correspondence with our team members, we've not been able to locate anywhere that a representative accused you of lying or cheating. We throughly inspect all artwork before sending to our printing department and your artwork was found to have been ganged. In an effort to protect all of our customers and keep our pricing low, your artwork was flagged for ganging. You were given several options that would allow you to print this artwork but still refused those solutions. Thank you for taking the time to leave us a review.

Posted 1 month ago

“Quick and very affordable prices for small businesses. Graphic team is helpful and fast work”

Posted 2 months ago

“The quality of the transfers is awful! The quality of the transfers is awful. They do not last and begin cracking after a few washes. The company will not stand by its product and has a 30-day warranty. In my business, I make shirts as needed, so sometimes I won't use transfers for months. That automatically voids the warranty. The company told me there is nothing they can do after 30 days even though I have several pictures of cracked designs.”

Posted 2 months ago

“Quality prints, reliable turn around time and friendly customer service.”

Posted 2 months ago

“My Transfer wasn't the best this time. Part of the number was missing on all transfers.”

Posted 3 months ago

“Good Quality while meeting lead times.”

Posted 3 months ago

“I put the heat it told me and every time it pilled off”

Posted 3 months ago

“So far I've been very happy with FM and product I've received!”

Posted 3 months ago

“Quality of work is excellent. Customer Svc Reps are very knowledgeable and helpful. I have already recommended your business to a few friends.”

Posted 3 months ago

“Very fast. Great quality!”

Posted 3 months ago

“Excellent service”

Posted 3 months ago

“I’ve had a great experience with FME”

Posted 3 months ago

“Good products and customer service”

Posted 3 months ago

“Because of Kristen Shipp and Nicole Novak great customer service. I will buy from FM Expressions again. They solve a problem for me. Thank you, Kristen and Nicole”

Posted 3 months ago

“very professional over the phone, and very helpful”

Posted 3 months ago

“They are good with a heat pillow”

Posted 3 months ago

“Excellent service, an employee explained the sizing to me as a first time customer and how it works. As for my first order they were not the size I wanted which I had chosen on the website. I received an email back after I reached out and received the size I wanted the second order. The shipment time was amazing and quick. Thank you FM expressions!!”

Posted 3 months ago

“The shipping times keep changing. I have an order that was supposed to ship on Monday and it is still in production. Each day it just says shipping today, but doesn't. Kinda frustrating.”

Posted 3 months ago

Hey Jennifer, I'm really sorry that we didn't meet your expectations. I've forwarded your response to our Customer Support team and they've assured me they will reach out to you and work through these issues. We want you satisfied, anything less is just not acceptable. Thank you for your feedback.

Posted 3 months ago

FM Expressions is rated 4.49 based on 600 reviews