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FM Expressions Reviews

4.4 Rating 1,269 Reviews
85 %
of reviewers recommend FM Expressions
4.4
Based on 1,269 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read FM Expressions  Reviews
Visit Website

Phone:

8887887133

Location:

401 Taylor Avenue
Gordonsville
22942

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“I ordered the sample pack. It didn’t ship until almost a month later and it’s still not arrived. I got an email asking for a review. So here it is.”
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“We have had these problems before with y'all and it seems like this time y'all can't resolve the issue.”
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“My transfers looked really good when they arrived. However, they are not applying well at all. The paper edges of the graphic keep pulling up when I try to peel the paper off. Once I start peeling (the edges are already messed up), the paper backing does not release and starts to tear, leaving at least half of the paper stuck on the shirt. Of course I followed the instructions provided exactly. Heat and pressure, peel hot. Then I tried other variations just to see if I could fix it. Nope. All my shirts so far are a total loss. Very disappointed. I reached out for help and they reminded me to follow all the instructions. They sent me a link for the instructions for review. None of it helped.”
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“Ordered Pantone7527C and recieved 021C. Please credit my account and I will return this order.”
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“I order transfers for a big event and they were horrible”
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“I still have not received my order its been a week I think”
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“If I could give no stars I certainly would”
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“Shipping is always the slowest of all of my suppliers. And for some reason they never see my emails. I’m here waiting for the UPS driver hoping it will arrive today after shipping late and having a shipping delay. It’s not the first time either.”
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“We ordered transfers on May 5th that shipped May 6th. We still do not have them. Customer service hase been atrocious on helping figure out why customs is not clearing the package. This has cost me thousands of dollars in sales and it was almost a $2,000 order which I expect to be fully refunded.”
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“I have been a customer for years. I’m not sure what happened in the last six months or so but the Customer Service is nonexistent.”
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“I hate it.”
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“I was not made aware of your new revamping of Artbrands as far as pricing and eliminating code numbers. I have been a customer for many years and an information email should have been sent out.”
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“I never received my free samples. I was given a delivery date and they never arrived. Emails disappeared and the product never reached my hands. That tells ne a lot about a company.”
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“Turnaround time was great. Shipping because I’m in California took 5 days standard. The reason for the 1 star is I received my order and the image wasn’t mirrored and now they are all backwards also the puff prints I ordered didn’t work well. Peeled half the image off. Followed the instructions on the sheet and nothing. Unless they fix this I won’t ever be ordering from here again.”
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“I made an error on my first transfer, ordered it too small on the proof. My fault 100%. Turned in my red0 design as soon as I saw my mistake, on a Thursday at 12:40. FM couldn't do overnight because I didn't turn it in by 12. I understood even though i begged because we needed it for an event on Saturday. Paid for overnight so I could get it on Monday to salvage the shirts and get them out after the event. It is now Tuesday, and I still don't have my transfers.”
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“Never received my order”
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“I ordered a sample pack over 2 months ago. Said the request was processed and I would receive my samples soon. Never received it.”
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“I ordered a sample but never arrived at all”
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“Ordered 35 transfers for an order, so far I have had 30 people reach out upset that the print cracked after one use, and I’m sure I’ll be hearing from the last 5 any day now. Huge loss having to reorder shirts and spend time printing to try and make it right. Hard lesson learned.”
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“Very poor service. Never received our trial templates after months of waiting. Instead we ended up using a local business which was fabulous.”
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FM Expressions is rated 4.4 based on 1,269 reviews