FM Expressions Reviews

4.5 Rating 707 Reviews
87 %
of reviewers recommend FM Expressions
4.5
Based on 707 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read FM Expressions  Reviews
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Phone:

8887887133

Location:

401 Taylor Avenue
Gordonsville
22942

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Received my first order today, unfortunately instead of the 20 gang sheets that I ordered,( of pocket size logo's)-I received 20 single pocket logos. This was an order for a huge Charity event in 3 days, and now I am 280 transfers short. I called customer service as soon as I opened my package and was flat out told there's nothing they can do for me. So- basically I paid $8.34 each for single 4X4 pocket logos. Not too mention the representative was obviously aggravated that I had an issue. Don't waste your time or money and pray to God that everything comes perfect, because other wise "there's nothing they can do."
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Posted 4 years ago
TERRIBLE EXPERIENCE, WASTED OVER $300 ON THESE LOW QUALITY FULL COLOR TRANSFERS. OURS CAME WITH VISIBLE PRINT LINES AROUND THE EGES, DO NOT ADHERE WELL, AND DO NOT LAST AFTER BEING WASHED. CHEAP IS NOT ALWAYS GOOD.
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Posted 3 years ago
Good afternoon Brandon, Upon reviewing your order here, it looks like you haven't reached out to us to even give us a chance to resolve your concern here. I've sent your information over to our support team and they'll be in touch soon. Thanks again for the feedback!
Posted 3 years ago
I would give them a 0 if I could! DON"T USE FM EXPRESSIONS!!!! Sorry, but if you have actual clients who want a good product that will last more than 1-2 washes, you get what you pay for. FM Expressions; heat transfers may be affordable, but that is because they don't last. They crack and feel like paper after just 1-2 washes. I was test washing my products and after just one wash (inside out in cold without using heat to dry them) they no longer felt like they were a part of the shirt. They are good for one time use, but that is about all. I could not and would not sell shirts with FM Expression transfers to clients. I would have very unhappy customers and would lose all my credibility, Think twice before using them. They would not refund my money after I voiced my concerns. They told me, "it was a part of the athletic feel". I have never given negative press to any company before, I don't think it's nice, but I was incredibly upset by the poor quality of these transfers and want to save other people the headache. It won't let me submit photos to show you just how cracked and peeled they were after one wash. I was really upset by this entire process and hope you don't have to go through this as well.
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Posted 3 years ago
I asked for a 12x12 image and received a 4x4
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Posted 4 years ago
Some of these reviews are fake becauseFM Expression got me out of my money two time and I won’t be stupid to do a third too. They are a scam please don’t get scam out your money
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Posted 4 years ago
Joy, rest assured, the reviews on this page are sent automatically and randomly to customers, and are 100% real customers. It seem as though you may have written this review in error, as we don't have record of your account with FM Expressions. If that is not the case, please send an email to customersupport@fmexpressions.com with your order number so that we can better assist you. Thank you for taking the time to write a review.
Posted 4 years ago
The quality of the transfers were not as good as advertised. I feel as if I was misled. The Athletic formula transfers are not consistent. I followed the included instructions and the online video tips. I really believed it would be a great product to save my small business time and money, but instead, I have $395.30 of waste. My temperature was within the proper range, and my pressure was set high. I got the following results: 1. Random spots of ink/paint that wasn’t in the design. 2. If the heat press was set close to 325-330 degrees, the image was opaque, but would crack. I know how to press again to heal the cracks. 3. If the temperature was increased, the image was transparent & blurred. 4. The transfers did not peel clean. The “paper” pressure test, as demonstrated online, is not sufficient for these transfers. The pressure has to be much higher than that. I learned that lesson. I printed around twenty different transfers using different temperature/pressure combinations. I came up with two or three shirts I’d be comfortable selling at retail. These low cost transfers are just not reliable. I’d like to try your Vintage or Waterbased formula, but I’m afraid the product won’t be as good as the advertising. I thought I maybe should have initially ordered the Vintage, but the online tool to help me choose told me that the Athletic is what I needed. I thought I was doing a good thing for my business. I have serious buyer’s remorse.
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Posted 4 years ago
I did front and back art work. Some with very small lettering. I initially was ordering 50 of each and called the customer service to change my on going order. Not only did the rep help me quickly but she also saved me money by having me order 75 of each. It came out cheaper than ordering 50.
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Posted 2 years ago
They stopped selling 2 and 3 color prints and now their prices are not affordable. They push you from 1 color then to full color with nothing in between.
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Posted 3 years ago
Customer service is AMAZING!!! I had some difficulty in placing my order online so I called and Stephanie from customer service walked me through the process. End result…product was exactly what I wanted!!!
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Posted 1 year ago
Customer service is AMAZING! They go above and beyond, it is appreciated. I will be a return customer.
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Posted 1 year ago
Great product! Super easy web navigation and fast turn around service!
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Posted 1 year ago
Would love to get one
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Posted 1 year ago
Customer service is above and beyond what we would hope for. Now the rest of the story; we placed a 2 piece order and at the time of order, the option of the metallic color was not a drop-down choice. We were informed via email, the same day order was placed, about the situation. With Britani (our point of contact) input we canceled the order and placed a new order in the proper way and look forward to the art we have done. Thanks to the promptness, insight, and courtesy, we were able to advise our board of the situation and get back on track in less than 24 hours! We look forward to the design and also a new review of the outcome!
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Posted 1 year ago
Never have one problem with the transfers. They are fantastic and fast service
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Posted 2 years ago
Phenomenal product quality and quick turn around. Very happy with turn out.
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Posted 2 years ago
You have never fail me! You are my partner in business and now that I’m off my hiatus we will do lots more work together moving forward
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Posted 2 years ago
Great turnaround time on custom logos. Very easy to upload the designs and they go onto garments and other items perfectly.
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Posted 2 years ago
Great quality very easy to use.
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Posted 2 years ago
Communication and figuring out what needs to be done to get things right is amazing! I love FM expressions!!
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Posted 2 years ago
OUTSTANDING product & Quality work ! Customer service is FANTASTIC ! When i had a problem ( which is rare ) they handled it promptly !
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Posted 2 years ago
FM Expressions is rated 4.5 based on 707 reviews