FM Expressions Reviews

Name: FM Expressions
Address: 401 Taylor Avenue, Gordonsville
Rating: 4.50

4.5 Rating 707 Reviews

87 %

of reviewers recommend FM Expressions

Company Reviews

Metrics

Info

4.5

Based on 707 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

8887887133

Location:

401 Taylor Avenue
Gordonsville
22942

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FM Expressions 5 star review on 13th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lot of emails about delays in production which push my shipping date back multiple times”

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Posted 2 years ago

“My Transfer wasn't the best this time. Part of the number was missing on all transfers.”

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Posted 3 years ago

“The shipping times keep changing. I have an order that was supposed to ship on Monday and it is still in production. Each day it just says shipping today, but doesn't. Kinda frustrating.”

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Posted 3 years ago

Hey Jennifer, I'm really sorry that we didn't meet your expectations. I've forwarded your response to our Customer Support team and they've assured me they will reach out to you and work through these issues. We want you satisfied, anything less is just not acceptable. Thank you for your feedback.

Posted 3 years ago

“Great quality. Website is difficult to navigate. Sending and sizing custom images very hard. When using switch, I wish we could catalog our work for the future.”

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Posted 4 years ago

“We have been a customer for several years, and always have been pleased with the quality. Our last few orders were not so perfect and after several emails and calls back and forth FM Expressions resolved the problems and we will continue to be a happy customer.”

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Posted 4 years ago

“Need more stock transfers”

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Posted 4 years ago

“Print out and quality of products are amazing. Customer service and rules however make it tough sometimes for some jobs to go through. Over all service gets the job done though!”

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Posted 4 years ago

“Not like the other company I used. Other company did the same design and it came out fine.”

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Posted 4 years ago

“F&M Expressions does exactly what I ask of them. The only issue I see is on time delivery even when I pay extra for next day shipping. This is why I rate them as acceptable and very good”

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Posted 4 years ago

“The customer service is very easy to work with and communicates fairly quickly. The turnaround time for artwork is a little slower compared to other services. I've tried the water-based transfer and it works pretty good. Be careful, the water-based transfer and easily peel up or look like a vinyl it not adhered correctly. If water gets in, it over. It becomes wrinkled like a vinyl and peels off. I'm not a huge fan of the white athletic transfer, it cracks extremely fast on garment. The samples I received in the mail, performed a lot better, especially the athletic transfer. I don't know if it was because it was colored or not. Yes, I have a good heat press and I was constantly checking my pressure and temperature. Sometimes, I had to press twice for it peel off correctly. I would use them again because they do have competitive pricing.”

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Posted 4 years ago

“Product is great but have missed a few deadlines due to issues on your end , was also made aware of these issues the day I was set to receive the product”

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Posted 4 years ago

“It became a hit or miss game with quality.”

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Posted 4 years ago

“I like the transfers and the UI is top notch. FM is more expensive than any other vendor, but not astronomically. That said, I'll be checking out some other vendors for my next few orders. The shipping options for < $200 are outrageous. $18 to ship paper? It weighs nothing. And that's the longest ground shipping option, so waiting too.”

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Posted 4 years ago

“Sometime the print is not legible and print sizes change I not sure why, but the company is pretty consistent with production I will still use them...”

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Posted 4 years ago

“Most recent order was delayed by two days in shipping. Not a big problem with this client. Very glad it didn't happen with some of our other clients.”

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Posted 4 years ago

“The transfer sheets are amazing, but the customer service has been dull and I've lost money on delayed shipping and having to ship corrected items. The factory needs to get things together soon. The web design and interface is very easy for ordering, and I appreciate that!”

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Posted 4 years ago

“Communication, Attention to details, and Clarity would have made my request/action process a lot smoother.”

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Posted 4 years ago

“Two or three color hear transfer have been great! However, full color hear transfers have not been that I have expected.”

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Posted 4 years ago

“Some of my transfers were messed up the ink blotted or something and it pressed to.the shirts like that. Other than the rest were fine.”

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Posted 4 years ago

“Good quality.... but almost every order I place misses its shipping time due to “production delays”. They really need to update their turn around times if they consistently fail to meet expectations.”

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Posted 4 years ago

FM Expressions is rated 4.5 based on 707 reviews