So bad! I ordered a vacume cleaner 3 weeks ago. The product never arrived at the store for pick-up. The customer service at FNAC Boulogne Billancourt are pretty much useless. A mid-aged white man at the customer service was rude and impatient. At the beginning he accused me that I have received the product already which was never the case. All they did was asking me to wait wait and wait. What a joke. That's why Amazon is dominating the market.
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