Exceptional service from Fern & Petals! I recently ordered two bouquets, but one was sent to the wrong address. I called their hotline, and the operator went above and beyond to rectify the issue – they even coordinated with the driver to ensure timely delivery to the correct address. Impressive! What truly stood out was their willingness to resolve the issue without extra charges. Kudos to the team for outstanding customer service. I'll definitely be back for future purchases!
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