A very disappointing let down. I used the preselect delivery date to get a gift for a 40th birthday delivered on the day given lockdown meant not being able to meet in person. The product didn't arrive on the day. Having sent a complaint, I was told that the delivery times had increased after my order and this had not been taken into account to get it there on the date by Boroughbox. It eventually arrived 2 days later, but wasn't much of a surprise given I had had to check if it had arrived. It was appreciated but the experience was a let down and I wouldn't buy again. I have added a second star as they offered to refund the delivery cost having not delivered as requested.