Very distressed by delivery. I am 80 with health issues. All shopping online and medication delivered by Boots. All presents etc bought online and successfully delivered — often left in porch and usually with advance notice of delivery, My purchase from you : no advance notice of delivery. I was out for a short walk — purchase not left in porch and no attempt to leave with friendly neighbours. It was taken to local Bargain Booze so had to break my isolation to go and fetch it. I might as well have gone to a shop to buy it. Disgraceful! I have phoned Hoxton and Gray twice to complain and not returned my call. I would never have purchased Click and Collect because that would not keep me safe. I hope for a response.