I ordered an afternoon tea Borough Box for a Christmas present on the 9th December. Despite being assured it would arrive in time for Christmas - it hasn't. To date 31st December it still hasn't arrived - but despite this they have sent me an email to review it!! I have emailed customer service 3 times and left a voicemail as the customer service line has been switched off and have not heard anything back so I am going to have to speak to my bank to do a chargeback request - Really Disappointed.
4 years ago
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