Terrible! Ordered on 12th December as a Christmas gift and here we are on 31st December and still not even dispatched according to the website. An offer of a refund of my £5 post and packing is pathetic. A full refund plus compensation might be better. Better still don’t accept Christmas orders you are clearly unable to fulfil. And please don’t blame the couriers - DPD for one were coping admirably.
4 years ago
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