I was very keen to support a London business but unfortunately despite ordering the boxes on December 8th they were not delivered until after Christmas. one was delivered on 23rd and the other on 28th. I understand too well the challenges with Covid and lockdown but I think the communication and messaging could be massively improved as I had no real information about the deliveries and constant reminders they were overwhelmed. I haven't had feedback on the products yet - so this is based only on communication and fulfilment.
4 years ago
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