Really disappointed with service and product. Originally ordered as a Christmas surprise for my colleagues at work and was advised products would be delivered within 3 -5 workings day. When the presents did not arrive within the time-frame I contacted the company twice for an update and received an automatic response. I then called the company a week later and was advised they would be sent out soon. When the product did arrive 3 weeks later, it hadn't even been packaged nicely. Just a small bottle of fizz and chocolate shoved into a huge box. The person I spoke to on the phone was very polite but did not apologise, acknowledge that the gifts were over 3 weeks later and didn't provide any further updates on when we would receive them. We specifically chose a local company however going forward we will not be using again.