I’m truly so upset - I understand that we are in unprecedented times, but, putting an option to choose day of delivery should be removed from your site as there will be a lot of disappointed customers, as I clicked the 12th- today is the 14th and the item hasn’t even been dispatched out of warehouse. I even chose the day two days earlier than the recipients birthday in recognition that delivery is harder in covid. I spoke to spoke someone in customer service to resolve this as this was a gift, where I merely received an apology and 10 percent discount code for my next order. Unreliable, will not use company again.