Very poor - I ordered 3 Christmas hampers for 3 work colleagues which was a disaster. 1 hamper didn’t arrive and another had the gift message for the colleague who didn’t receive hers (even though Yodel said it had been delivered ) Also no way of speaking to anyone just an email address but no response as of yet. I really wish I had stuck to vendors who can be trusted as I am now left looking silly and embarrassed as if it was my fault. At the same time I also sent a similar hamper to my niece and not yet sure if she has received it. I would not recommend and encourage you to stick to well known vendors.