The box itself was fine, if somewhat less than what I had expected. The greater challenge was that I selected FodaBox over a number of competitors based on the website's promise that it would get the basket I selected to the recipient within 24-72 hours. However, the basket took 5 days to arrive. And when I emailed them on day four to point out my frustration and inquire how they intended to fix it, I received a canned reponse saying they are currently overwhelmed by communications and would eventually get to my concerns. Although the box did eventually arrive, I'm still waiting to hear back from the company.