Placed an order, got confirmation if despatch, next day was told they couldn't fulfil my order. I would get a refund in 3 to 5 days. 20 minutes later an email to say they were in the way. Parcel delivered but it was someone else's order! Phone customer service. They didn't call back as agreed. Phoned again. I now have to return these and as a gesture if goodwill they will give me 20 percent off my next full price purchase on line. Not because they are sorry!
5 years ago
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