I always go to Small Hands for gifts to our grandchildren. I made 2 purchases this year before Christmas using the free shipping with $75 dollar purchases. You charged me for shipping which I never approved. When I complained, I received a rather snotty response. I placed the orders and the calculations came up without the free shipping. It is not my fault if you ran out of inventory when the purchase was packed for shipment. There are always more books that can be added to the order because I never approved paying for shipping costs. I want a refund!
1 year ago
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