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Anonymous
Purchased a new 2017 Ford Explorer and the paint started peeling off the front hood in 2019. The dealer acknowledges that the cars were not primed properly. And there has been a lawsuit. Ford Motor company's response."There are no active programs at this time to repair the auto" The worst customer service correspondence I have ever seen. And it appears to be a cover up that the company does not want to address. This car has been kept in a garage and has never been in an accident. Save yourself the time and stress of dealing with a company that has ZERO customer service.
4 years ago
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Ford has a 1.5 average rating from 271 reviews
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