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Ford Reviews

1.5 Rating 283 Reviews
12 %
of reviewers recommend Ford
1.5
Based on 283 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Read Ford Reviews

Phone:

020 3564 4444

Email:

flinform@ford.com

Location:

Abbot House
St Albans
AL1 2RW

Write Your review

Ford 1 star review on 11th June 2025
Francisolivia771 At Gmail.com Help Me Recover My Lost Cryptocurrency From A Scam
Ford 5 star review on 26th March 2025
Wally Diachuk
Ford 5 star review on 26th March 2025
Wally Diachuk
Ford 1 star review on 19th March 2025
Varun Bhatia
Ford 1 star review on 7th January 2025
Anonymous
Ford 5 star review on 2nd December 2024
Robert James
Ford 1 star review on 15th November 2024
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
Horrible customer service and horrible products.
Helpful Report
Posted 1 day ago
BEST RECOVERY FIRM
Ford 1 star review on 12th July 2025
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Posted 5 days ago
Extremely Disappointed – Faulty Engine, Dishonest Conduct, and Appalling Customer Service I am utterly disgusted with Ford Australia and the service I received from Ford Alexandria. My 2019 Ford EcoSport (1.0L EcoBoost engine) suffered a catastrophic engine failure due to oil pressure loss—an issue widely known and the subject of Ford’s global recall campaign (23S64). Despite this, Ford has refused to repair or acknowledge the failure, instead trying to shift blame to me by falsely claiming I missed services. The service booklet is blank—not because of me, but because they never recorded it properly. To make matters worse, they kept demanding more money for additional diagnostics even after confirming the engine failed due to low oil pressure—the exact issue listed in the recall. They are deliberately stalling, gaslighting customers, and doing everything they can to avoid taking responsibility. I’ve owned cars from other manufacturers for years and never experienced this level of dishonesty, poor service, and unethical behaviour. Ford has clearly lost its integrity and trustworthiness. If you’re considering buying a Ford—DON’T. You’ll be stuck with a faulty product and a company that will do anything to avoid standing behind its warranty and recalls. I will be taking this matter to the ACCC, NSW Fair Trading, and lodging a formal complaint.
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Posted 1 week ago
I usually prefer to figure things out on my own, but after weeks of hitting a wall with this platform issue and $111,000 been scammed, I realized I needed some support. A friend who had gone through something similar suggested RANGEPRO.ORG, from the start, they were professional, clear in their communication, and genuinely listened to my concerns. Throughout the process, I felt informed and respected. Everything was handled efficiently, and I’m relieved I decided to get help when I did.
Ford 1 star review on 18th June 2025
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Posted 4 weeks ago
We have a ford explorer 2018 backup camera quit working 6 months after we had it paid off. Ford says there's no recall on it our vehicle has 64,000 miles on it. So I will most likely never purchase another ford again. Backup cameras fall underneath D.O.T safety protocols. Instead of getting another ford most likely leaning towards a different brand.
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Posted 4 weeks ago
We purchased a new Ford Escape from Holiday Ford in Whitesboro Texas. This is our third purchase from this dealer. We traded a Ford limited Flex, loved it an never any problems. Our new Ford is great and so is our experience.
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Posted 1 month ago
After my cash withdrawal request was declined, I suddenly found myself locked out of my trading account. Along with feeling extremely frustrated, I was genuinely concerned about the safety of my investment. Unfortunately, issues like this are not uncommon and can seriously shake an investor’s confidence in trading platforms. Thankfully, when I reached out for support, Mrs. Olivia and her team responded promptly and helped me recover my funds efficiently.
Ford 1 star review on 11th June 2025
Helpful Report
Posted 1 month ago
After my cash withdrawal request was declined, I suddenly found myself locked out of my trading account. Along with feeling extremely frustrated, I was genuinely concerned about the safety of my investment. Unfortunately, issues like this are not uncommon and can seriously shake an investor’s confidence in trading platforms. Thankfully, when I reached out for support, Mrs. Olivia and her team responded promptly and helped me recover my funds efficiently.
Helpful Report
Posted 1 month ago
After my cash withdrawal request was declined, I suddenly found myself locked out of my trading account. Along with feeling extremely frustrated, I was genuinely concerned about the safety of my investment. Unfortunately, issues like this are not uncommon and can seriously shake an investor’s confidence in trading platforms. Thankfully, when I reached out for support, Mrs. Olivia and her team responded promptly and helped me recover my funds efficiently.
Helpful Report
Posted 1 month ago
Upon reflection of my experience, I gained a significant insight into the importance of conducting thorough research on a company prior to engaging their services. I was appreciative ---of the way FRAUDSHIELDRECOVERY.COM not only acknowledged my complaint promptly but also took swift action to assist me in retrieving my funds. Their timely response not only alleviated my concerns but also underscored their commitment to ensuring customer satisfaction.
Ford 1 star review on 8th June 2025
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Posted 1 month ago
The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $97,100. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RANGEPRO.ORG, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.
Ford 1 star review on 3rd June 2025
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Posted 1 month ago
My 2018 titanium escape has issues with the paint pealing and now the transmission is gone at 110,000
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Posted 1 month ago
THE DEALERS ARE TRAINED TO RIP OFF THE NAIVE CONSUMERS.
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Posted 1 month ago
The service and repair jobs by Malayalam ford Panangad kochi was very satisfactory and good. I received my Ecosport KL-39L-5500 in very satisfactory condition and the staff and manager was very helpful and courteous. I was explained everything in detail and I am hereby withdrawing my concerns and wish to state that I am totally satisfied with Ford dealer Malayalam Ford Panangad kochi.
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Posted 3 months ago
Our Ford Maverick hybrid truck broke down at 11,000 miles and we have been waiting for a repair for almost 9 weeks. Romeo Ford does not provide loaner cars. Corporate office tells us to talk to local dealer and local dealer tells us to talk to corporate office.
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Posted 3 months ago
Horrible experience with ford edge 2017 model . Engine liner failure within 3 year of purchasing and there was no engine warranty even after replacement. Spare part replacement was extremely delayed and high cost . It’s better to buy Chinese or Indian cars which are more user friendly and more reliable.
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Posted 3 months ago
We just had to replace the engine block in our 2018 Ford Escape. It had 84,000 miles but that is not enough to warrant a new engine. We paid $7000 of the total $11,000; Ford paid $4000 but refused to do anything else. There was a design flaw that allowed coolant to leak in the EB engine, and Ford knew about this problem. They offered a replacement but that expired in 2022. After 50 years of owning Fords of various models, we will NEVER buy another Ford. They no longer produce quality vehicles and they do not stand behind their product. An online search showed many owners of 2018 Fords had the same problem, and there have been class action suits related to the issue. A much smaller complaint: the paint around the windshield is flaking off, also experienced by other owners of models with blue paint.
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Posted 3 months ago
Kentwood ford in Edmonton was totally the best. Best customer service and friendly staff Made me feel like part of their family. Would definitely recommend them to everyone I know We dealt mostly in person but phone as well
Ford 5 star review on 26th March 2025 Ford 5 star review on 26th March 2025
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Posted 3 months ago
i made the biggest mistake of my life by buying a ford car
Ford 1 star review on 19th March 2025
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Posted 3 months ago
We had a great experience at AM Ford plus in Trail. We were immediately greeted by friendly helpful salesmen. Our salesmen Brian Hawking was great and helped us find the perfect new truck. He also recommended a fantastic restaurant in Trail (Pino’s Italian restaurant) and several other local attractions. We also want to thank Tim Horcoff for making our day go so smoothly.
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Posted 4 months ago
Ford is rated 1.5 based on 283 reviews