Name: Ford
Address: Abbot House, St Albans
Rating: 1.53

“Horrible customer service and horrible products.”

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Posted 1 day ago

“BEST RECOVERY FIRM”

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Posted 5 days ago

“Extremely Disappointed – Faulty Engine, Dishonest Conduct, and Appalling Customer Service I am utterly disgusted with Ford Australia and the service I received from Ford Alexandria. My 2019 Ford EcoSport (1.0L EcoBoost engine) suffered a catastrophic engine failure due to oil pressure loss—an issue widely known and the subject of Ford’s global recall campaign (23S64). Despite this, Ford has refused to repair or acknowledge the failure, instead trying to shift blame to me by falsely claiming I missed services. The service booklet is blank—not because of me, but because they never recorded it properly. To make matters worse, they kept demanding more money for additional diagnostics even after confirming the engine failed due to low oil pressure—the exact issue listed in the recall. They are deliberately stalling, gaslighting customers, and doing everything they can to avoid taking responsibility. I’ve owned cars from other manufacturers for years and never experienced this level of dishonesty, poor service, and unethical behaviour. Ford has clearly lost its integrity and trustworthiness. If you’re considering buying a Ford—DON’T. You’ll be stuck with a faulty product and a company that will do anything to avoid standing behind its warranty and recalls. I will be taking this matter to the ACCC, NSW Fair Trading, and lodging a formal complaint.”

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Posted 1 week ago

“I usually prefer to figure things out on my own, but after weeks of hitting a wall with this platform issue and $111,000 been scammed, I realized I needed some support. A friend who had gone through something similar suggested RANGEPRO.ORG, from the start, they were professional, clear in their communication, and genuinely listened to my concerns. Throughout the process, I felt informed and respected. Everything was handled efficiently, and I’m relieved I decided to get help when I did.”

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Posted 4 weeks ago

“We have a ford explorer 2018 backup camera quit working 6 months after we had it paid off. Ford says there's no recall on it our vehicle has 64,000 miles on it. So I will most likely never purchase another ford again. Backup cameras fall underneath D.O.T safety protocols. Instead of getting another ford most likely leaning towards a different brand.”

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Posted 4 weeks ago

“After my cash withdrawal request was declined, I suddenly found myself locked out of my trading account. Along with feeling extremely frustrated, I was genuinely concerned about the safety of my investment. Unfortunately, issues like this are not uncommon and can seriously shake an investor’s confidence in trading platforms. Thankfully, when I reached out for support, Mrs. Olivia and her team responded promptly and helped me recover my funds efficiently.”

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Posted 1 month ago

“After my cash withdrawal request was declined, I suddenly found myself locked out of my trading account. Along with feeling extremely frustrated, I was genuinely concerned about the safety of my investment. Unfortunately, issues like this are not uncommon and can seriously shake an investor’s confidence in trading platforms. Thankfully, when I reached out for support, Mrs. Olivia and her team responded promptly and helped me recover my funds efficiently.”

Helpful Report

Posted 1 month ago

“After my cash withdrawal request was declined, I suddenly found myself locked out of my trading account. Along with feeling extremely frustrated, I was genuinely concerned about the safety of my investment. Unfortunately, issues like this are not uncommon and can seriously shake an investor’s confidence in trading platforms. Thankfully, when I reached out for support, Mrs. Olivia and her team responded promptly and helped me recover my funds efficiently.”

Helpful Report

Posted 1 month ago

“Upon reflection of my experience, I gained a significant insight into the importance of conducting thorough research on a company prior to engaging their services. I was appreciative ---of the way FRAUDSHIELDRECOVERY.COM not only acknowledged my complaint promptly but also took swift action to assist me in retrieving my funds. Their timely response not only alleviated my concerns but also underscored their commitment to ensuring customer satisfaction.”

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Posted 1 month ago

“The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $97,100. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RANGEPRO.ORG, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.”

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Posted 1 month ago

“My 2018 titanium escape has issues with the paint pealing and now the transmission is gone at 110,000”

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Posted 1 month ago

“THE DEALERS ARE TRAINED TO RIP OFF THE NAIVE CONSUMERS.”

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Posted 1 month ago

“Our Ford Maverick hybrid truck broke down at 11,000 miles and we have been waiting for a repair for almost 9 weeks. Romeo Ford does not provide loaner cars. Corporate office tells us to talk to local dealer and local dealer tells us to talk to corporate office.”

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Posted 3 months ago

“Horrible experience with ford edge 2017 model . Engine liner failure within 3 year of purchasing and there was no engine warranty even after replacement. Spare part replacement was extremely delayed and high cost . It’s better to buy Chinese or Indian cars which are more user friendly and more reliable.”

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Posted 3 months ago

“We just had to replace the engine block in our 2018 Ford Escape. It had 84,000 miles but that is not enough to warrant a new engine. We paid $7000 of the total $11,000; Ford paid $4000 but refused to do anything else. There was a design flaw that allowed coolant to leak in the EB engine, and Ford knew about this problem. They offered a replacement but that expired in 2022. After 50 years of owning Fords of various models, we will NEVER buy another Ford. They no longer produce quality vehicles and they do not stand behind their product. An online search showed many owners of 2018 Fords had the same problem, and there have been class action suits related to the issue. A much smaller complaint: the paint around the windshield is flaking off, also experienced by other owners of models with blue paint.”

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Posted 3 months ago

“i made the biggest mistake of my life by buying a ford car”

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Posted 3 months ago

“It’s easier to say what went right since I bought my 2020 Ford Escape than what went wrong!!! The service manager has been excellent and the car was wonderful for 1.5 years until…….electrical problems, recalls and more recalls, car not starting over and over again, long, long, wait for parts to arrive, lights on dashboard, in for service longer than in my garage! I’ve had it!!!!”

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Posted 4 months ago

“Bought 2024 F-150 XLT with many problems and Ford says it is not warrantable. Fog headlights no warrantable. I had many trucks and never got problems as this one. I just trade in my GmC Sierra, which never gave any problem, for this one that in a month made lost 2 of work. I call manufacturer already, called the dealer twice, called ford bank and nobody helped me. I don’t want to have this truck anymore.”

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Posted 4 months ago

“The car has been at the service center for the last 25 days, no one is replying and no spare parts are available.”

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Posted 4 months ago

“My Ford Ecosport broke down because of a recall part on 3/4/24. The recall fix was (and is) not available. It is now a year later and I still do not have my car. They finally replaced the engine in December, I got it back in the middle of January. Drove it 2 days and it broke down. It was diagnosed at the local dealership and is going to cost $450 to fix. Ford offered to pay $140 of it. Remember this is a brand new engine but I do not have a warranty on it, because my original engine warranty was expired. Let me add, that this new engine still has the 'bad' recall part. I will say that they have provided me a rental car but of course I have to pay upfront and am usually about 3 weeks in the hole! And I am not made of money! I have spent HOURS on the phone with Ford and get a different story each time. Plus after my car sat for 10 months and didn't get driven, the battery is acting up. If I ever get it back, that will be the next fight. I do not think I will ever own another Ford!!! Of course I haven't had my Ford in ONE YEAR!!! I will also say the service people at the 2 dealerships I have worked with have been wonderful!”

Helpful Report

Posted 4 months ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

Ford Reviews