Bought a new 2020 FORD escape titanium awd on March 21 2021, and less tan 11 months driver seat bottom is sagging! Yes I am actually sitting in a hole while driving this Escape! Took it back to dealership where purchased and was told by a Ford technician that's expected characteristics of material used in the seat. I didn't pay $35000 to sit in a hole while driving. I contacted Ford Customer care and was told FORD will not help me. FORD'S BUMPER TO BUMPER WARRANTY COVERAGE should cover this 3 years 36000 miles! I have read that FORD'S BUMPER TO BUMPER WARRANTY is costing FORD'S BOTTOM LINE, PROFITS. If FORD quit using substandard material in their products they wouldn't have claims that cost their bottom line! I want my seat replaced! It's under warranty!