Anonymous
Disappointing Experience with Ford’s 7.2kW Generator Rating: no stars! I recently purchased a #Ford F-150 Powerboost truck with high hopes of having a reliable 7.2kW generator to power my house during storms. However, my excitement quickly turned into disappointment as I discovered that Ford’s generator setup was far from what I expected. First and foremost, the marketing hype around the 7.2kW generator was misleading. #Ford promised a seamless solution for powering our homes during emergencies, but in reality, it required an entirely different setup, leaving me unprepared and frustrated. The lack of clear information and guidance from Ford was deeply disappointing. Moreover, the cost of this supposed generator included in the truck’s package was significantly higher than a traditional generator available in stores. Had I known this beforehand, I could have saved thousands by opting for a standalone generator from a reputable brand. It feels like Ford deliberately kept this information hidden to boost their sales. To make matters worse, when I reached out to Ford’s customer support seeking assistance with the setup, I was met with vague answers and unhelpful responses. It’s disheartening to experience such poor customer service, especially when dealing with a substantial purchase like a vehicle. In conclusion, my experience with Ford’s 7.2kW generator has been nothing short of disappointing. The lack of transparency regarding its requirements and the inflated cost compared to store-bought generators are concerning practices. I urge potential buyers to conduct thorough research and consider alternative options before relying on Ford’s promises. #Ford needs to address these issues promptly and provide clearer information to their customers to prevent further disappointment. Please note that this review reflects my personal experience and opinions based on my interactions with Ford’s products and services. But I am also very glad that I only leased this vehicle and at the end of the lease will definitely turn it in and go buy a Toyota.
10 months ago
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Ford has a 1.5 average rating from 180 reviews

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