I have a ford 2018 f150 with a 10speed transmission that went bad with 74K miles on the vehicle I wrote the CEO,the COO and customer service and just got a very short letter from ford telling me that they are sorry what happened but there is nothing they want or care to do. I just had the transmission replace with a jasper transmission it was cheaper than taking it to the dealer in Palm bay florida who wanted over 9K to do the same job but wanted to sell me a new truck and give me nothing for mine. I had a transmission repair shop do the work and it was done in two days ver's a week with ford. I have been a loyal customer of ford since the early 70's but now I have to sayI AM DONE WITH FORD AND WILL NEVER BUY ANOTHER, WHERE DOES THE FORD TOUGH COME INTO PAY WITH THERE ADDS IF THE TRUCK WAS TOUGH THE TRANSMISSION WOULD NOT HAVE BROKE WITH SUCH LOW MILEAGE ON THE TRUCK. i DO NOT RECOMMEND BUYING A FORD VEHICLE SHOP AROUND AND FIND A BETTER VEHICLE. What a way to treat a vet.