Carlos Mitchem
I have a 2015 Ford FX four F150 3.5 me and my wife bought this truck. We have smelt a musty smell for a long time we was driving down the road about four months ago and we heard slashing so I pull over at my son’s house Open the back door and it was very heavy so he pulls the door plugs at the very bottom of the door took a long time for all the water to drain out so we did the same thing on the front door on the passenger side, and it took a while for it to drain now About two weeks ago I heard sloshing again on the passenger side poured my floor panels up and it was full of water. I don’t know how long it has been leaking contacted forward today went through nine people passing the buck finally got to talk to somebody, I could barely understand , she said the only thing they could do to help me was the door lock recall I didn’t build this truck I didn’t put this truck together. I paid good hard earned money for this truck. It’s never been wrecked it’s got 78,000 miles on it and as far as I know it’s been leaking since about 30,000 miles , I have changed the cabin filter a bunch thinking that’s what it is the musty smell I lift it up the rubber mat today. The sound barrier on the passenger side was soaking wet and smelling musky took it to my dealership was complaining. He said tomorrow a specialist was coming to check other vehicles. It was $180 fee to have it checked and then a price to fix it , why does customer always have to pay we didn’t bill the truck if it’s leaking that should be on Ford I think it should be easier to contact the CEO or the president because people under them are very incompetent. My dealership even said they had no association with Ford, but they sold for products And they are many many many reviews about leaking trucks from 2014 to 2019. Nothing’s been done. It’s a problem with Ford if I wanted a convertible I would about a convertible and drive it in the rain so if you’re listening forward you can contact me back my trucks at the dealership , and if you really wanna be honest and forthright you can pay to have the leak stopped
3 months ago
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