Rick A Lizotte
this started in August 2023 the worst experience ever!!! my wife had just retired and our 2003 ford f150 had been down for a few weeks so we decided to look for a replacement we went to ford in Columbia city IN we found a 2014 platinum F150 it had runner boards that went up and down witch was nice because I'm handy capped and have issues with my legs and feet so ford convinces us that this is a great deal showing us a Carfax that had a lot of Maintenace that had been kept up on. they talked to us about warranties and told us that any paint damage would be covered, and the mechanical warranty would cover from behind the front bumper to just in front of the rear bumper for up to a million miles and the repairs would only cost us $100. with each repair. well before the warranty started the front end had upper control arms that need replaced and ford just said to bad fix it yourself for $1500. later they cut that down to $900. so, we paid to have that fixed and at the same time we noticed that a key fob wasn't working so we had to pay$300. for that a few weeks later, we had to replace the battery $150, we had noticed that our passenger's door was showing a rust spot we wanted to wait and talk to ford and find out about the warranty for coverage but a few weeks later our running boards where not working correctly. so, we took it to ford, and they took a week to get back to us but said that they were not covered in the warranty, and it would cost us $1700 aside just for the motors and was told to go get an estimate on the passenger's front door doing that it was estimated at $3000 to fix and no the warranty was not paying for that because of rust even though it was a bad boundo job from previous owner.so at this time the truck isn't running that great so I take it to have a tune up that cost $1200 but they discovered that the turbo was leaking anti-freeze so once again I took it to ford and they said it was leaking oil and that the turbo and the left manifold needed to be replaced and of cores the warranty was not paying saying that seals and gaskets are not covered and it would cost us $3200. so now at 8 months into this our $25,000. truck is going to cost us another $10,000 on our SSI and Disability checks this is pretty sad we just wanted something we could do a little traveling in but now we can't even hardly git in it, nor can we afford to drive it to the supermarket.
3 weeks ago
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