Ford customer care are clueless, useless, rude and incompetent. I was promised compensation for loss of income after my Ranger took almost 2 months to fix under warranty. I was always ahead of them with knowing were my vehicle was at and I would be telling ford what’s happening. I supplied more than enough information to prove loss of income then they denied me anyway after a lengthy delay. Further more I have made several attempts to follow this up, every time this takes weeks/months with super slow replies from them which always ends with a false email address and disconnected call back number given to me. Used to love Ford, but I went and bought another vehicle this time.