It just keeps getting worse with this company. I had to bring my Truck to 3 different dealerships for the same issue. In that time they had my truck for over 2 months in days. The last time they had to put a motor in it and the dealership said they had no rentals. I ask if ford pays for a rental since its still under the 5 year 60k power warranty. For the first 2 1/2 weeks they wouldn't approve it because they need to know 100% it was with the motor even though they have tried fixing it 7 times before that. They finally approved the rental and I had to pay for it and they would reimburse me after. I need the rental for 10 days. Told me to go to enterprise for the rental. This was in September 2024. It sucked that I only got it for 10 days but it is what it's. End of story right...... nope called the dealership and ford headquarters couple of times because we were in December and haven't heard anything. Told I would get a call back 2 times in the last month. We'll today Jan 13 2025 I called back and it's sounding like I'm out the $800 plus because the rental car enterprise gave me wasn't a Ford. Never was told anything about what kind of car I needed to rent from ford. I've gotten rental cars over the years from ford dealerships that weren't ford's. This company is horrible and as someone that has owned 6 ford's personally and 5 through my business. I will never buy a ford vehicle again and I won't let any friend or family members buy one. This is completely nuts. Wish I could give it zero stars. 1 is too many