Terrible company, took car in for a service and update. Nearly five weeks later car still not sorted, finally got it back still not updated so not fixed. To top it all the front of my car has been DAMAGED whilst in the garage. Would not recommend Ford customer service either as when we contacted them they didnt want to know, could not help us and had no information on my car. I would never take my car back to Fords in Speke ever. So disappointed in the whole experience and my car is still not fixed and is now damaged.