I recently had pix transferred to flash drive in PA, as 3x the price. When I opened my flash drive, all I saw was jpeg and couldn't figure how to see the pix, but I called on a Sat afternoon and a lady tried to help me. As I am 80, this is not an easy task. BUT with her help, I was able to open and view the pix. Something amazing-I had just dropped off a bag and box of pix and when I opened the 10 folders, everything was coordinated like I would have done, if I had taken the time. Each child-had her own folder-etc. Amazing. I WOULD RECOMMEND FOREVER STUDIOS. AMAZING JOB!!! SO SORRY I DIDN'T BRING DOWN MY BAG/BOX FROM UP NORTH!!!