I can not believe they got our huge photo scanning order done so quickly. The family collection of albums from over the years was exceptionally large. I think it was close to 10,000 photos total, all neatly in albums (we're a little OCD when it comes to that sort of stuff). We were provided with a selection of boxes to pack everything in, and return shipping as well. They individually removed, scanned, and organized all the files (each of the albums was in its own folder of digital files.) We chose to recycle our originals, which I had to convince my wife of. But she isn't even mad anymore! Pricing wasn't bad at all, considering the quality of the end product. I'm legitimately impressed.