Forever Studios was fantastic from start to finish! As. you can imagine, I was nervous about sending beloved family videos in case something happened with them. I spent a lot of time researching and finally found Forever Studios. I am SO thankful! They were responsive to every inquiry, were great with switching from USPS to UPS per my request, and held the product longer while I was out of the country. And to top it all off, the videos came back in amazing quality. I will be telling everyone I know about how great of a company Forever Studios is! You won't regret using them to bring your memories to life. Thank you Forever Studios for giving me such a gift!