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Frances Owen
Absolutely gutted. I know it's a lovely dress as seen it in a local shop but only had a small size. Ordered direct from Forever unique. Paid £9.95 for a Sunday delivery. I did this well within their Friday cut off time which was 2pm for the weekend delivery. I received a confirmation for Sunday which was great. Ten received an email from dpd couriers saying my delivery was Monday. TODAY! Saying at 12 I will be given a 1,hour time slot. My package is in dartford which is 15 minutes from my home. However I have just been emailed again to say I am the last drop off 148 parcels away and my dress is now in Croydon on its way to me for a time slot of between 5pm & 7pm!!!! I would have picked it up from the depot and not have had to waste a whole day waiting for it when I was due to go somewhere and now can't! I'm fuming!!! Very unhappy. No one to call on Saturday either at FU or DPD so absolutely nothing I can do other than to wait and hopefully get an end ik from FU explaining why and even I'll receive my £9.95 for a service they haven't provided. I would like this resolved as I order a fair bit on the net and won't not like to not use them again. I await an email.... And a dress it seems....I will review again once my dress actually arrives. I've rated poor simply because of the delivery situation..,
9 years ago
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Forever Unique has a 4.3 average rating from 4,309 reviews