Recieved a shirt that was really, really creased. Emailed customer services who told me to iron it (Even though it’s covered in pearls) or they’d refund or exchange. I asked for exchange and best way to go about this to which I had no response. Called 4 days later and spoke with someone who told me they’d arrange for a courier to do a swap. 4/5 days later still waiting on this email. In the meantime still stuck with this shirt. The pictures really do not do it justice considering I paid £5 delivery. Never experienced such bad customer service..non existent!
2 years ago
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Forever Unique has a 4.35 average rating from 4,254 reviews

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Alice, Customer Support

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