Bought a dress at over £200 pound. After wearing the dress once the hems frayed, one of the seams split. Overall the general quality of the dress was poor. I sent the dress back, without sending me an email in advance/ informing me of the return status or even if it was received the dress was sent back with a note to say 'alterations void returns'. They did however repair the split on the hem as a 'good will gesture'. All in all, if the dress is not the perfect size on you (which many of us aren't) don't buy from here. The quality is as poor as the customer service!