Horrible customer service when it comes to returns… All they want to do is give you in-store credit so they can get you back into their store! The amount of frustration and 40 minutes of waiting at a store because the girls had to call a manager three times because nobody knew how to do the return to PayPal… Vey frustrating..Even after 30 minutes trying to return it at the store they are making me pay shipping and dealing with all of the return on my own.. just lost a customer!!
4 years ago
Forever 21 has a
2.3
average rating
from
169
reviews
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