I purchased a jogger for my daughter birthday that was two weeks ago. Today, I just received her birthday present. So, I got to attend my daughter's birthday with no present. Gotta love that. So, I open up the package and only half of the order is there. Only the bottom part of the jogger there's no top part. And the bottom part of the jogger is the wrong size. Not only did I go to her birthday party with no present to give her, I still can't give her a present because it's missing an item. REALLY? I call customer service who happily refunded my money and it will show up in my bank account in 7 to 10 business days. Which in my opinion, you mess up as bad as you messed up with my order my money better be there today PERIOD! When I let the customer service person know how disappointed I was with the company and how unprofessional it was she laughed at me. She actually laughed at me and hung the phone up on me. So, I call corporate office. Well good luck doing that because every voicemail is full so you can't leave a message nor can you talk to a human being. Even the operator was too busy to answer the phone and her voicemail was also full and you can't leave a message there either. In my personal I would rather go to Goodwill and buy anything from Forever 21. They don't care if you get your package, they don't care if you don't get your package. I was told to throw away the bottom part of the jogger which surprised me. In my opinion this company is Shady, they are rude, and there is no one to take responsibility. I says Pffft! Jodyb, Nevada The Pictures: They say the pants are small. Not true to size. These look extra, extra large. Made of poor quality. Not throwing away like instructed. Once torn in pieces, will make a great rags. Lmao!