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Jenny T.
I have a pair of their Basic High-Rise Black Legging (4" high rise elasticized waistband as the pictures show) that I LOVE! I have tried (this month alone, 1/2022) placing 2 separate orders to replace & get new colors. WRONG size waist each order!? Customer Service ... Most you cannot understand &/or are of NO help! This company SUCKS; even staff in stores. However, the material then & now is great; thick (not cheap feeling as you'd expect at the cost), lasting color, etc., but I cannot find another brand of lwgging w/the right size waist like these anywhere!! So now have 10 pairs of leggings with a 2" waist versus the 4" waisted elasticized banded High-Rise Leggings I order that I am not wearing!! I was informed it was a problem with the "Warehaouse & we'd shoot them a message but there's nothing we can do about. I suggest you place another & try again!" .... I was flabbergasted!! They checked the UPC #'s both orders, etc., of course they were incorrect also. Luckily I did not place a 3rd order for the same result!!
3 years ago
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Forever 21 has a 2.3 average rating from 169 reviews